Cristina Nicolaou has been working in ELT for the last 15 years and is a qualified CELTA trainer as well as a Cambridge examiner for different exams such as IELTS, BEC and FCE. She hold a Master’s in TESOL from the Manchester University and is currently doing research for her PhD. She strongly believes that classes should be a place where learners enjoy coming back to, a place that is student-centered and aims at improving communication between learners and the world.