iH

Academic Management – Observation Feedback

The IH Observation and Giving Feedback Course will give you the skills and strategies you need to manage observation and feedback successfully in your school. In 6 weeks, this course will help academic managers and teacher trainers explore different observation types and the ways in which you can give feedback to your teachers.
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Quick Facts

Awarding Body
International House (IH) World Organisation
Local Partner
ICD — IH's official Pakistan affiliate (IH Lahore, IH Karachi, IH Islamabad), since November 2025
Study Mode
100% online, self-paced / asynchronous
Assessment
Varies by course 
Certification
IH certificate (Cambridge-endorsed for CAM and OCYLT specifically)
Duration
6 Weeks

Who is it for?

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This course is for you if:
You are an Academic Manager or Teacher Trainer who wishes to develop and broaden your knowledge of observation and feedback and ensure the effectiveness of observation in your context;
You want a course that gives you a range of practical ideas as well as a theoretical grounding in the topic;
You want to discuss issues and solutions with other managers and with a course tutor, networking within a global community.
You are a Senior Teacher in any context and would like to support the management team with teacher observations and feedback.
The course requires a minimum English language level of C1. The course can be taken by managers working in a language school context in any department e.g. DOS, Teacher Trainers and Senior Teachers.

What is the content of the course?

This is a 6-module course, delivered asynchronously entirely online via our VLE (Virtual Learning Environment) site.

During the course you will:
The Role of Observation
Teachers’ and managers’ views on the observation process. The role of observation in your organisation.
Types of observation
Which ones are/aren’t used in your organisation. Reasons for teacher resistance to observation.In the first group task of the course, this module familiarises participants with key terminology surrounding asynchronous platforms. We look at techniques for monitoring our students in the online environment and how to ensure participants are involved. We’ll also look at how to craft messages and the reasons for sending them.

This module lasts seven days.
Effective Teaching
Evaluate what you think makes a ‘good’ teacher. What is effective teaching in your context and how to make criteria to measure effective teaching.Module three introduces synchronous online learning. It considers the equipment needed and what constitutes good teaching in this medium. As well as guided input, the participants will work together to explore a synchronous platform of choice. Having done so, the module continues by breaking down the various tools of online platforms and how we might use them effectively in online teaching. Finally the module considers different lesson shapes before asking participants to design and present a task to their peers.

This module lasts 14 days.
Stages of Observation
And what might affect these stages. Before, during, and after. What might happen at each stage.We bring down the curtain on the course by looking at one of the hardest asynchronous skills to learn – weaving. In addition, this module also implicitly addresses some of the potential ‘new norms’ of education such as balancing online and face-to-face classes and ends with a discussion on copyright online.

This module lasts seven days.
Oral Feedback
Different ways of dealing with difficult feedback. Create a resource bank of oral feedback phrases.And what might affect these stages. Before, during, and after. What might happen at each stage.We bring down the curtain on the course by looking at one of the hardest asynchronous skills to learn – weaving. In addition, this module also implicitly addresses some of the potential ‘new norms’ of education such as balancing online and face-to-face classes and ends with a discussion on copyright online.

This module lasts seven days.
Written Feedback
What should/shouldn’t be included? Assessing different types of formats for written feedback.

Academic Management Short Courses

Course
PD Cr.
Duration
Start
Standard IH Fee
Discounted
Fee
Academic Management — Observation & Feedback
30
6 weeks
Apr, Nov
£385
£365

Registration Process

Submit Application
Submit your application through ICD's online form. Shortlisted candidates receive an offer letter.
Payment & Enrolment
Pay the course fee and share the payment receipt to confirm enrolment.
Access Portal
Once enrolled, you'll receive your login details by email to begin coursework on ICD's portal.
Each of the four annual intakes (Jan, April, July, October) runs for 3 months.

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FAQs

How many hours of study is the course?
The courses are part time, so you should expect to spend 5-10 hours per week working on the course material. It is best if you log on to the course every day, to contribute to the forums and complete the tasks set by the tutors, but when you choose to do this is up to you. Each week there is a portfolio task that will often require research or classroom practice.
Why do some courses show no ICD discount?
The Self-Study bundle and the single-module "How to Teach IELTS" option are IH's standard fee only; the ICD discount applies to the other courses, including the 4-module IELTS bundle.

Enquire Now

Take the next step in your teaching journey by registering your interest with ICD. Submit your enquiry online to receive guidance on modules, preparation options, registration, and payment process.
Lahore

Teaching Qualifications & Courses

Karachi

Teaching Qualifications and Preparation Classes

Islamabad

Teaching Qualifications and Preparation Classes